As a developed or developing company, you do not need to make your returns on your own. Even if you want it, it is a challenging and time-consuming thing to do. Shipfay works very devotedly in this service, as in all other services. We have adopted a flexible return service so that our customers do not have any difficulties.

We want to start by saying that we are carrying out the return process very quickly. Our software can be integrated with your system. Our technology is advanced and allows us to do everything quickly. When customers want speed in everything, it is very critical that returns are processed quickly.

Shipfay can immediately see when a return is requested. In this way, we act immediately and speed up the process. We have a large enough staff to handle all your returns, and they are all experts in their field. So how are the returns handled?

1. The return management process begins when a customer wants to return a product that was bought incorrectly, disliked, or found damaged.
2. We see this immediately in our system and take delivery of the product.
3. The first option is to replace the product for you and put the required product back on the shelf. We record all returned products back to our system.
4. The second option is to send the product directly to you. Sometimes customers may request that a specific product be sent directly to them. We make this possible thanks to our flexible service.
5. A third option is to destroy an unusable product. You do not deal with this process at all; we do it for you.
6. You can also request the donation of the product. Especially products such as shoes and clothes are frequently donated.

Are you curious about the outcome of all this? Customer satisfaction is achieved without any hassle. We make the process smooth and fast, so your customers are satisfied with you. So what if you want to accept returns on your own?

• You may not be able to see the returned product due to your intensity. Failure to return can be extremely annoying to your customers.
• The return process may be delayed. For example, it may take time to change the product to another product.
• You may send the wrong product. Hard work can have such consequences.

Well, do you wonder the result of all this? Unsatisfied customers who will never buy from you again. Such problems do not happen when you work with Shipfay because we only do logistics work.

We use the software in order to be experts in this field and to make things fast. We also have other features that speed up the return process. A decent storage system allows us to change products quickly. We can quickly find the necessary products on the shelves, and the size of the inventory doesn’t matter.